Privacy policy
This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Resonance.
Personal information we collect
When you visit Resonance, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this as "device information."
We collect device information using “Cookies,” which are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
We collect information about the individual web pages or products that you view, what websites or search terms referred you to Resonance, and information about how you interact with our store.
Additionally, when you make a purchase or attempt to make a purchase through Resonance, we collect certain personal information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “order information."
When we talk about “personal information” in this privacy policy, we are talking both about device information and order information.
How we use your personal information
We use device information to screen for fraud and optimize the Resonance website.
We use order information to fulfill any orders placed through Resonance.
Additionally, we may use this order information to:
- Communicate with you.
- Screen orders for potential risk or fraud.
- When in line with preferences you have shared with us, provide you with information and advertising relating to our store.
Sharing your personal information
We share your personal information with Shopify, which powers our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy/customers.
We use Google Analytics to optimize our website. When you browse a website that uses this service, Google collects certain information about you, and may store or access cookies on your device. You can read more about how Google collects and processes this anonymized data here: https://policies.google.com/technologies/partner-sites
We may also share your personal information to comply with applicable laws, to respond to legal action, or to otherwise protect our rights.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
If you would like to exercise this right, please contact us using the details provided below.
Data retention
We will maintain your order information for our records unless and until you ask us to delete this information using the contact details provided below.
Changes
We may update this privacy policy from time to time.
Contact us
If you have questions or if you would like to make a complaint, please contact:
Jo Gordon, Owner
Resonance
23 Downie St.
Stratford, ON N5A 1W6
519 273 6617
jo@resonancefashion.ca